KSMART Helper

Guide to Creating a K-SMART Citizen Login and Linking a Building

K-SMART is the online platform used by Local Self-Government Institutions in Kerala to provide various citizen services, including property tax payment and building-related services.

Official website: https://ksmart.lsgkerala.gov.in/ 

1. How to Create a Citizen Login

  1. Open the website: Visit the official K-SMART portal using your mobile phone or computer.
  2. Select Register: Click on the Register option and select Citizen Registration, if available.
  3. Enter your details: Provide the required personal information and mobile number.
  4. Verify your mobile number: Click Get OTP or the equivalent option and enter the OTP received on your registered mobile number.
  5. Complete registration: Fill in any additional details requested by the portal and complete the registration process.
  6. Log in: Go to Citizen Login and sign in using your registered mobile number and the verification method provided by the portal.

Note: Follow the instructions displayed on the portal, as registration procedures may change.

2. How to Link a Building to Your Citizen Login

  1. Log in to K-SMART: Open the official website and access your Citizen Login account.
  2. Open My Buildings: Look for the My Buildings section on the dashboard.
  3. Select Link Building: If the Link Building option is available, click on it.
  4. Enter building details: Provide the information requested by the portal, such as:
    • Name of the local body (Grama Panchayat, Municipality or Corporation).
    • Ward number.
    • Building number or door number.
    • Any additional details requested by the system.
  5. Search for the building: Click Search and verify that the displayed building details match your property.
  6. Complete the linking process: Follow the verification instructions and click Link or the equivalent option.
  7. Confirm linking: Return to My Buildings and check whether the building appears in your account.

3. Documents and Details Required

Keep the following information ready:

  • Latest or previous property tax receipt.
  • Ward number and building number.
  • Ownership documents, if requested.
  • Registered mobile number and any other details required for verification.

4. What to Do If You Cannot Link the Building

  • Check whether the ward number and building number are correct.
  • Verify whether the building is already linked to another citizen account.
  • If there is a mismatch in the owner's name or ownership details, contact the concerned Panchayat office.
  • If the My Buildings or Link Building option is unavailable, contact the Panchayat office for the current procedure.

Official portal: K-SMART Kerala